Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
5 years ago

Couldn't load Model

My user gets this error when I share a dashboard with them.  The are part of the organization and hold a Pro license as well.   Below is the error that is being popped up:     any help on ...
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Anonymous's avatar
Anonymous
Not applicable
5 years ago

Hi Anonymous ,

 

You do not have to share datasource...However please check if  the user has access to that datasource...

Regards,

Husna

Anonymous's avatar
Anonymous
Not applicable
5 years ago

Hi Anonymous, the user does have acces to the datasource.

  • Anonymous's avatar
    Anonymous
    Not applicable
    5 years ago

    Anonymous 
    Another  reason why you are getting that error might be because you sent a dashboard with "Pro" content to someone who does not have a "Pro" license.

    Did I answer your question? Mark my post as a solution! Appreciate your Kudos!!

    Regards,

    Husna

     

    • Anonymous's avatar
      Anonymous
      Not applicable
      5 years ago

      Anonymous he does have the pro licence. 

      • v-lionel-msft's avatar
        v-lionel-msft
        Community Support
        5 years ago

        Hi Anonymous ,

         

        Whether the user's network environment is normal, such as whether proxy software is running, etc.

         

        Best regards,
        Lionel Chen

        If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.