Forum Discussion

NeilAm12's avatar
NeilAm12
Helper I
7 years ago
Solved

Corrupted PBI Desktop

Hello,   Need your help. My Power BI Desktop is corrupted can anyone know how to recover it? I cannot open it.   Regards, Neil
Reports
  • v-yulgu-msft's avatar
    v-yulgu-msft
    7 years ago

    Hi NeilAm12 ,

     

    Have you published the report to Power BI Service? If yes, please try to download the PBIX file from PBI Service.

     

    If not, rather than directly double clicking .pbix file, open Power BI Desktop, click File -> Open -> Select the corrupted pbix file. If you can see a yellow ribbon saying “open in autorecovery mode..” Click on it and the file will be opened with the version before it got corrupted. Also, you can go to the auto recovery folder to see if there is any recovery file there.

     

     

    Besides, please try smoupre's suggestion here to see whether it works for you.

     

    Best regards,

    Yuliana Gu

v-yulgu-msft's avatar
v-yulgu-msft
Microsoft Employee
7 years ago

Hi NeilAm12 ,

 

Have you published the report to Power BI Service? If yes, please try to download the PBIX file from PBI Service.

 

If not, rather than directly double clicking .pbix file, open Power BI Desktop, click File -> Open -> Select the corrupted pbix file. If you can see a yellow ribbon saying “open in autorecovery mode..” Click on it and the file will be opened with the version before it got corrupted. Also, you can go to the auto recovery folder to see if there is any recovery file there.

 

 

Besides, please try smoupre's suggestion here to see whether it works for you.

 

Best regards,

Yuliana Gu

NeilAm12's avatar
NeilAm12
Helper I
7 years ago

Hello Yuliana,

 

Thanks for the help, it works :)

 

Regards,

Neil