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NeilAm12
Helper I
Helper I

Corrupted PBI Desktop

Hello,

 

Need your help.

My Power BI Desktop is corrupted can anyone know how to recover it?

I cannot open it.

 

Capture.PNG

Regards,

Neil

1 ACCEPTED SOLUTION
v-yulgu-msft
Microsoft Employee
Microsoft Employee

Hi @NeilAm12 ,

 

Have you published the report to Power BI Service? If yes, please try to download the PBIX file from PBI Service.

 

If not, rather than directly double clicking .pbix file, open Power BI Desktop, click File -> Open -> Select the corrupted pbix file. If you can see a yellow ribbon saying “open in autorecovery mode..” Click on it and the file will be opened with the version before it got corrupted. Also, you can go to the auto recovery folder to see if there is any recovery file there.

1.PNG

 

 

Besides, please try smoupre's suggestion here to see whether it works for you.

 

Best regards,

Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

2 REPLIES 2
v-yulgu-msft
Microsoft Employee
Microsoft Employee

Hi @NeilAm12 ,

 

Have you published the report to Power BI Service? If yes, please try to download the PBIX file from PBI Service.

 

If not, rather than directly double clicking .pbix file, open Power BI Desktop, click File -> Open -> Select the corrupted pbix file. If you can see a yellow ribbon saying “open in autorecovery mode..” Click on it and the file will be opened with the version before it got corrupted. Also, you can go to the auto recovery folder to see if there is any recovery file there.

1.PNG

 

 

Besides, please try smoupre's suggestion here to see whether it works for you.

 

Best regards,

Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hello Yuliana,

 

Thanks for the help, it works 🙂

 

Regards,

Neil

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