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PBIbuddyh14's avatar
PBIbuddyh14
Regular Visitor
4 years ago
Solved

Connection with different accounts

Hi all!   As a consultant we sometimes work with an pBI user with ouyr client tenant settings.  I never had issues with connecting with another user through pBI Desktop till 2 weeks ago.    When...
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  • PBIbuddyh14's avatar
    PBIbuddyh14
    4 years ago

    Hey Amit, 

    Thanks for your answer, indeed, found the admin and he did reset the password. 

    But the same message is popping up, I don't thuink it is related to the password as I have always been able to connect to Power BI Service but not the Desktop. 

     

    Any other propositions?

     

    Thanks a lot. 

amitchandak's avatar
amitchandak
Super User
4 years ago

PBIbuddyh14 , Check who has access to admin.microsoft.com/, he should be able to reset the password

 

The first person who setup the office account may be the admin

PBIbuddyh14's avatar
PBIbuddyh14
Regular Visitor
4 years ago

Hey Amit, 

Thanks for your answer, indeed, found the admin and he did reset the password. 

But the same message is popping up, I don't thuink it is related to the password as I have always been able to connect to Power BI Service but not the Desktop. 

 

Any other propositions?

 

Thanks a lot.