Forum Discussion
Connection to QuickBooks shows empty tables
Hi dsotiriades
Have you ever connected to QuickBooks Online before? Does it work?
Ensure that your QuickBooks Online account has the necessary permissions for data access. Verify that the admin account you’re using has the appropriate privileges to retrieve data from the General Ledger.
Sometimes, changes in QuickBooks Online settings or updates can impact data retrieval. Double-check if any recent changes might be affecting the connection.
Or you can provide more detailed description of your connection flow, so that we can help you better.
Best Regards
Zhengdong Xu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
- dsotiriades2 years agoNew Member
Hi Zhengdong,
Thank you again for taking the time to respond to my questions.
I think the problem might be that even though I was told I was given an admin role on the QuickBooks account, I wasn't.
Currently, I am waiting for a response from the person that issued that account about its permissions level is actually set. Hopefully that will resolve this issue.
But again, thank you,
Demetrius