Connection to PowerBI - Zendesk Connector broken

[rheid]

Since a few days the connector to Zendesk is damaged. Before that it ran perfectly for months. It only affects the table tickets. Does anyone have an idea?

Failed to save modifications to the server. Error returned: 'OLE DB or ODBC error: [DataSource.Error] Web.Contents failed to get contents from 'https://ictsupport.zendesk.com/api/v2/search.json?page=11&query=type%3Aticket' (422): Unprocessable Entity. '.

[antonstorozhuk]

Hello @rheid 

If your Power BI - Zendesk Connector is still broken, then you might want to try another option. We're developers of Power BI Connector https://www.zendesk.com/marketplace/apps/support/834457/power-bi-connector-by-alpha-serve/ it allows you to connect Zendesk to Power BI in less than 5 minutes. You may try it for free. Let us know if you need any assistance.

Cheers,

Anton

[v-chuncz-msft]

@rheid 

You may check this post and create a support ticket for assistance if necessary.