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Massimo's avatar
Massimo
Frequent Visitor
10 years ago
Solved

Connection to Freshdesk database

Hi, has anyone successfully connected PowerBI to Freshdesk? I only want a full list of all tickets so no filters etc. Could someone please help me step by step.   Thanks in advance   Max
Need Help
v-caliao-msft's avatar
v-caliao-msft
Microsoft Employee
10 years ago

Hi Massimo,

 

According to your description, you need to connect to Freshdesk in you Power BI desktop, right?

 

Currently, Freshdesk database is not a supported data source in Power BI desktop. If you have any concern on this feature, you can click vote button on the link below.
https://ideas.powerbi.com/forums/265200-power-bi-ideas/suggestions/7017199-freshdesk

 

For the supported data source, you can refer to the link below.
https://powerbi.microsoft.com/en-us/documentation/powerbi-desktop-data-sources/

 

Regards,

Charlie Liao

Massimo's avatar
Massimo
Frequent Visitor
10 years ago

Hi Charlie,

thanks for the reply.

 

I hope they do something in upcoming relise.

 

Regards,

Massimo