Forum Discussion
Connection to Freshdesk database
Hi, has anyone successfully connected PowerBI to Freshdesk? I only want a full list of all tickets so no filters etc. Could someone please help me step by step.
Thanks in advance
Max
Hi Massimo,
According to your description, you need to connect to Freshdesk in you Power BI desktop, right?
Currently, Freshdesk database is not a supported data source in Power BI desktop. If you have any concern on this feature, you can click vote button on the link below.
https://ideas.powerbi.com/forums/265200-power-bi-ideas/suggestions/7017199-freshdeskFor the supported data source, you can refer to the link below.
https://powerbi.microsoft.com/en-us/documentation/powerbi-desktop-data-sources/Regards,
Charlie Liao
8 Replies
Yes, it is.
thank you.
Max
Hi Massimo,
According to your description, you need to connect to Freshdesk in you Power BI desktop, right?
Currently, Freshdesk database is not a supported data source in Power BI desktop. If you have any concern on this feature, you can click vote button on the link below.
https://ideas.powerbi.com/forums/265200-power-bi-ideas/suggestions/7017199-freshdeskFor the supported data source, you can refer to the link below.
https://powerbi.microsoft.com/en-us/documentation/powerbi-desktop-data-sources/Regards,
Charlie Liao
Hi Charlie,
thanks for the reply.
I hope they do something in upcoming relise.
Regards,
Massimo
You can use the API to connect directly to the Fresdesk data.
Ref: https://audministrator.wordpress.com/2018/11/07/powerbi-using-freshdesk-web-services-api/
Hi, is there any connector provided to connecting into freshdesk database ?
Appreciate also if you can share the template report for freshdesk.
BR, Jon
You can connect Freshdesk and Power Bi via Skyvia — the no-coding integration solution. This integration isn't performed directly — Skyvia provides it through a database or cloud data warehouse with automatic schema creation. Then you can connect Power BI to this database or data warehouse easily.
