Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
7 years ago

Connecting to Adobe Analytics

Hi there, I am trying to connect POWER BI desktop to my Adobe Analytics account via the "Get Data" function. 

However, after clicking on sign in, the Adobe ID prompt appears and I key in my organisation's login credentials and click "sign in"again, I only see a grey screen and I don't think the source is being connected.

Is there any solution for this? Majority of my data is stored in AA, hence would like for BI and AA to get connected. 

Thank you.

Need Help

3 Replies

  • v-piga-msft's avatar
    v-piga-msft
    Icon for Resident Rockstar rankResident Rockstar
    7 years ago

    Hi Anonymous ,

    By my tests with the latest version of Power BI Desktop, I cannot reproduce your issue.

    Please check if you have installed the latest version of Power BI Desktop (2.70.5494.701 64-bit (June 2019) firstly.

    If you still have this issue with latest version of power bi desktop, please clear the permission of the data source and try to connect it again.

    In addition, could you get the Adobe Analytics app in Power BI Service with your credential?

    Best Regards,

    Cherry

     

    • Anonymous's avatar
      Anonymous
      Not applicable
      7 years ago

      I am also having this issue & I uninstalled and reinstalled to confirm it is the latest version. This issue still persists. 

  • v-piga-msft's avatar
    v-piga-msft
    Icon for Resident Rockstar rankResident Rockstar
    7 years ago

    Hi Anonymous ,

    Have you solved your problem?

    If you have solved, please always accept the replies making sense as solution to your question so that people who may have the same question can get the solution directly.

    If you still need help, please feel free to ask.

    Best Regards,

    Cherry