Forum Discussion
catcollector
Helper I
Helper IConnect to Genesys Cloud (Purecloud)
Hi, Has anyone successfully connect the Genesys Cloud (PureCloud) data through their Power BI environment? I've been told that Genesys Cloud has an API. I have absolutely no familiarity with APIs...
catcollector check this blog post that talks about API.
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Hi there,
We designed special connector between Genesys Cloud and Power BI for real-time dashboards. Please check this youtube url.
Best regards, Taras