Forum Discussion
Helper IColours sometimes change on the service
Hi all
for some reason, some, not all of the users of a report have issues where the colours do not get rendered correctly. They should look like the second screenshot, this is how it looks in the desktop and for most users of the service. The yellow headers and white grids appear for some.
Any ideas what causes this and how it may be rectified ?
IncorrectCorrect
Thanks !
Owen
4 Replies
- amitchandak
Super User
omdavies , Ask the user to clear the cache , refresh and try again. See if this can help
omdaviesHi, thanks for the speedy reply. We have tried the clear cache feature and it did not make any difference.
We also tried in multiple browsers, Chrome and Edge (Chromium Version). No difference to the affected users.
Owen
v-kelly-msftCommunity Support
Hi omdavies ,
Ask the affected users to take the steps in below thread:
Best Regards,
KellyDid I answer your question? Mark my post as a solution!
