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Vitorsdss
New Member

Charticulator is not saving the correct colors

I have a dashboard published about 3 months ago and now an error has appeared that it was not there (it is not saving the legend colors). I will post with images to simplify:
I have a Charticulator visual with a grid and each square would have a different ID, but some IDs would have the same categories. When I fill in the legend values ​​and save, it appears to be normal.

 

Saving:

Vitorsdss_1-1736722164001.png

 

Saved:

Vitorsdss_2-1736722200613.png

However, when I create any filter, for example, a specific name and then uncheck all the filters, it resets the colors

Filtering the name "Oscar":

Vitorsdss_3-1736722374105.png

Now without any filter:

Vitorsdss_4-1736722396702.png

The 4 squares that were black in the legend disappeared because the legend colors were reset.

 

I have already disabled the "Update Color" field and the "Auto update values"

Could someone help me with this case?

 

 

6 REPLIES 6
Anonymous
Not applicable

Hi @Vitorsdss,

Any update on this? Did the above suggestions help with your scenario?

Regards,

Xiaoxin Sheng

Em1993
Frequent Visitor

Same issue for us

ShivaniBorkar
Regular Visitor

Hi Everyone, My Charticulator Graph has few legends color was assigned now i can see this color has been changed all of sudden and it showing other random colors , I again reassign the color by clicking on EDIT option and Saved.But seems its not saving the assigned colors. Whats the issue? Could you please guide on this.

fabricatingdata
New Member

following this, I have the same issue, the visual now seems to be respecting the Theme colours rather than those set. Haven't yet found an option to disable that...

I have the same issue. Based on @fabricatingdata response, I switched my theme colours to those I wanted to fill my bar chart with.

I only have three different categories/colours in my dashboard, so this worked well. 

Anonymous
Not applicable

Hi @Vitorsdss,

It seems like you're working with a custom visual and faced some issues about using its features.
I'd like to suggest you click on the visual publish page 'detail + support' option to report this scenario ot author to get further support:

1.png

Issues · zBritva/charticulator-visual-community · GitHub
Regards,

Xiaoxin Sheng

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