Forum Discussion

lwblee's avatar
lwblee
New Member
3 years ago
Solved

Charticulator icon will not appear after adding

Hello,

I am trying to create my own chart using Charticulator however after adding the visual, the icon will not appear in the visual tab.  It does say that I sucessfully imported the visual and also I go in and re-add, the program tells me that I have already added Charticulator.  What is happening and why can't I see the icon?

I will say that I do not have the latest version of Power BI.  I installed the software recently in late November or early this December.

  • Hi lwblee ,

     

    It's possible that the version of Power BI you are using is not compatible with Charticulator, or that there is a conflict between the two applications.

    One thing you could try is uninstalling and reinstalling Charticulator, as this may resolve any issues with the installation. You may also want to check the system requirements for Charticulator to make sure that your version of Power BI meets the minimum requirements for the application.


    If the problem is still not resolved, please provide detailed error information and let me know immediately. Looking forward to your reply.


    Best Regards,
    Henry


    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

1 Reply

  • v-henryk-mstf's avatar
    v-henryk-mstf
    Community Support

    Hi lwblee ,

     

    It's possible that the version of Power BI you are using is not compatible with Charticulator, or that there is a conflict between the two applications.

    One thing you could try is uninstalling and reinstalling Charticulator, as this may resolve any issues with the installation. You may also want to check the system requirements for Charticulator to make sure that your version of Power BI meets the minimum requirements for the application.


    If the problem is still not resolved, please provide detailed error information and let me know immediately. Looking forward to your reply.


    Best Regards,
    Henry


    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.