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Hello GuneetB ,
Thank you for reaching out to Microsoft Fabic Community Forum.
Akash_Varuna Thank you for your quick inputs.
You still see both the old and new tenants in Power BI, even though all workspaces have been moved to the new domain and the old domain account has been removed.
You can try the below workarounds:
- Leave the Old Tenant
- Use this link format:
https://myaccount.microsoft.com/organizations/leave/{TENANT_ID} - Replace {TENANT_ID} with the actual ID of the old tenant to remove yourself.
- Clear Browser Cache
- Sign out of all Microsoft accounts.
- Clear browser cache and cookies or use an incognito window.
- Contact IT/Admin (if needed)
- Ask your admin to remove your account from the old tenant if you can’t do it yourself.
- If the old tenant is no longer used, request decommissioning to prevent future confusion.
If the issue still persists, I’d recommend raising a support ticket with Microsoft. The support team can look into the backend and provide more in-depth assistance tailored to your environment.
https://learn.microsoft.com/en-us/power-bi/support/create-support-ticket
If this post helps, then please consider Accepting as solution to help the other members find it more quickly, don't forget to give a "Kudos" – I’d truly appreciate it!
Regards,
B Manikanteswara Reddy
Hello GuneetB ,
Thank you for reaching out to Microsoft Fabic Community Forum.
Akash_Varuna Thank you for your quick inputs.
You still see both the old and new tenants in Power BI, even though all workspaces have been moved to the new domain and the old domain account has been removed.
You can try the below workarounds:
- Leave the Old Tenant
- Use this link format:
https://myaccount.microsoft.com/organizations/leave/{TENANT_ID} - Replace {TENANT_ID} with the actual ID of the old tenant to remove yourself.
- Clear Browser Cache
- Sign out of all Microsoft accounts.
- Clear browser cache and cookies or use an incognito window.
- Contact IT/Admin (if needed)
- Ask your admin to remove your account from the old tenant if you can’t do it yourself.
- If the old tenant is no longer used, request decommissioning to prevent future confusion.
If the issue still persists, I’d recommend raising a support ticket with Microsoft. The support team can look into the backend and provide more in-depth assistance tailored to your environment.
https://learn.microsoft.com/en-us/power-bi/support/create-support-ticket
If this post helps, then please consider Accepting as solution to help the other members find it more quickly, don't forget to give a "Kudos" – I’d truly appreciate it! |
Regards,
B Manikanteswara Reddy
Hi GuneetB ,
We wanted to kindly follow up to check if the solution provided for the issue worked? or Let us know if you need any further assistance?
If our response addressed, please mark it as Accept as solution and click Yes if you found it helpful.
Regards,
B Manikanteswara Reddy
Hi GuneetB ,
As we haven’t heard back from you, we wanted to kindly follow up to check if the solution provided for the issue worked? or Let us know if you need any further assistance?
If our response addressed, please mark it as Accept as solution and click Yes if you found it helpful.
Please don't forget to give a "Kudos " – I’d truly appreciate it!
Regards,
B Manikanteswara Reddy
Hi GuneetB ,
May I ask if you have gotten this issue resolved?
If it is solved, please mark the helpful reply or share your solution and accept it as solution, it will be helpful for other members of the community who have similar problems as yours to solve it faster.
Please don't forget to give a "Kudos " – I’d truly appreciate it!
Regards,
B Manikanteswara Reddy