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acseagers's avatar
acseagers
Frequent Visitor
2 years ago

Change Number Format of Reference Line Data Label for Secondary Y-Axis

I'm trying to create reference lines and corresponding data labels for a line graph that uses a secondary Y-axis.

 

The two measures have different data types - one is a percentage (e.g. Close Rate) and one is a whole number (e.g. New Tickets). The primary Y-axis is the percentage (Close Rate, red). When I add a reference line for the secondary Y-axis (New Tickets, blue), it will not allow me to change the data type from a percentage to a whole number. Instead of showing an average of 954.2 tickets completed on the reference line, it shows 95420% as the data label.

 

 

Maybe I'm missing a setting somewhere, but how can this be changed to reflect the same number format at the secondary Y-axis instead of the primary?

 

Thanks in advance!!

Annie

 

Need Help

4 Replies

  • chonchar's avatar
    chonchar
    Icon for Helper V rankHelper V
    2 years ago

    Have you tried formatting the measure itself rather than on the visual? Click the meausre and then you should see this: 

     

     

    Hope this helps,

     

    Cam

     

  • acseagers's avatar
    acseagers
    Frequent Visitor
    2 years ago

    Hi chonchar ! Thank you for the quick response 😁

     

    That measure is already formatted as a whole number - it even shows the secondary Y-axis on the right hand side in that correct whole number format!

     

    Thanks,

    Annie

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    Hi acseagers ,

     

    According to my tests, this y-axis reference line is for the primary y-axis, because your main y-axis is a percentage, so the reference line is also a percentage. The workaround is to place your percentage measure on the second y-axis and prevent the whole number measure from the primary y-axis.

    If you want to keep the percentage axis on the left and the integer axis on the right, the style. There is a "Switch axis position" option that you can turn on.

    After the option is turned on, please check below.

     

     

    Best Regards,

    Stephen Tao

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.           

    • acseagers's avatar
      acseagers
      Frequent Visitor
      2 years ago

      Hi Stephen - 

       

      Thanks for looking into this!

       

      I'm not sure this quite solves my issue as I would like to have reference lines for both the primary and the secondary Y-axis on this graph. It seems that you cannot individually format the data labels for the reference lines even if they coordinate with separate series.