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Ximo's avatar
Ximo
Frequent Visitor
4 years ago

Certified visuals disappearing randomly

Hi, I am using the below two certified visuals:   The issue I have found is that they dissapear randomly when editing the report in Power BI Desktop. When can I start to troub...
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Ximo's avatar
Ximo
Frequent Visitor
4 years ago

This is the Chiclet Slicer (Certified) disappearing from the Visualizations dashboard and displaying no data in the report:

Above in yellow the Text Wrapper visual with the same situation, disappeared from the Visualizations sidebar and has no data in the visual.

  • Anonymous's avatar
    Anonymous
    Not applicable
    4 years ago

    HI Ximo,

    What version of power bi desktop are you working on? According to your snapshot, it seems more related to the visual itself, have you tested with other custom visuals?

    How to Get Your Question Answered Quickly  

    If this scenario does not appear with other custom visuals, I'd like to suggest you contact the visual author to report this situation with your desktop client and custom visual versions to get further support.

    Regards,

    Xiaoxin Sheng

    • Ximo's avatar
      Ximo
      Frequent Visitor
      4 years ago

      Hi Anonymous,

      Version: 2.106.883.0 64-bit (June 2022), seems that is related to the Undo action, there was another post mentioning this has been escalated.