Forum Discussion
Cases closed/opened graph
I am trying to create a line graph that shows occurrences of opened date, and closed date in power BI Desktop, using salesforce case data.
This would hopefully show cases opened, and closed over time.
however I am having issues representing this properly and I am unsure whether it is to do with the date data types, sorting or what I am choosing as the axis.
the logic I am using is count open date and count close date. But the numbers i get are different when I put opened/closed date as the axis.
Any help would be greatly appreciated.
Happy to provide more info.
4 Replies
- amitchandakSuper User
Anonymous , First of you need to have an open and close date without time and join them with same date table with one inactive join, which you can activate in a measure using userelationship
same approach as this blog
- AnonymousNot applicable
Hi Amit, I have tried to follow the sample file you linked but for some reason I can only get closed cases to link to the timeline.
I have checked data types, and tried having both 1 active and 2 inactive relationships.
Do you have any Ideas what could be causing this?Thanks.
- ryan_mayuSuper User
Anonymous
could you pls provde the sample data(not screenshot) and the expected output?
- AnonymousNot applicable
Hi it wont let me attach file, could i email to you?