Forum Discussion

gilmore_staci's avatar
gilmore_staci
Helper II
2 years ago

Case Timeline

I have an ask that when someone clicks on a case in a table (these are from Salesforce) they see the breakdown of the substatuses of that case and then markers for the Response, Restore and Resolve times being filled in.  Is there a way to accomplish this either by something out of the box or an additional visual I can download?

Need Help

2 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    Hi gilmore_staci 

     

    Please can you tell me if this is the visualization you are using?

     

    Best Regards,
    Yulia Xu

  • gilmore_staci's avatar
    gilmore_staci
    Helper II
    2 years ago

    no, that was something someone drew up but I downloaded that Timeline box and its not at all what it describes