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naomi_j's avatar
naomi_j
Frequent Visitor
7 years ago
Solved

Card value alert email subscription not working

Hi all,

 

Struggling with sending automated emails based on card value thresholds, hoping someone can help.

 

I have a number of cards set up against my dataset, which I update every week.  If any of the cards go up to 3 or more, I want an email to be sent out to specific people.  So I've created an alert for each card with a threshold of 2.  I've then created a Flow for each alert - a scheduled Flow with a trigger of each alert, with an action to send an email.  

 

The issue is this morning, when the scheduled flow was set to run - I received an email for every card that had an alert set on it (regardless of if it was past threshold or not).  

 

Can anyone advise as to what I've done wrong here?

  • naomi_j's avatar
    naomi_j
    7 years ago

    v-xuding-msft  - it worked once I set up a conditional action to specify my threshold again (rather than setting the threshold at the alert level).  I still don't know why it didn't work the first time around - it seemed to ignore my threshold setting and just sent an email for every alert I had regardless of my setting a threshold.  

2 Replies

  • v-xuding-msft's avatar
    v-xuding-msft
    Community Support

    Hi naomi_j ,

    Base on my test, it is shown normally. Is there any notifications in your dashboard? 

    Please follow the steps and try it again. 

     

    Best Regards,

    Xue

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • naomi_j's avatar
      naomi_j
      Frequent Visitor

      v-xuding-msft  - it worked once I set up a conditional action to specify my threshold again (rather than setting the threshold at the alert level).  I still don't know why it didn't work the first time around - it seemed to ignore my threshold setting and just sent an email for every alert I had regardless of my setting a threshold.