Card Visual to return value matching slicer selection

[trdoan]

Hello everyone,

Here  is my sample data. Please only consider 2 sheets "Contact" and "General Info" (my 2 tables in Power BI).

I have a slicer created from 'General Info'[Store Name].

Assuming a random Store has been selected from that slicer, I'd like to create some measures that can fill in/answer the information to every "x" from the table below.

Each x represents a Card Visual.

Expected Result:

• If Store A is selected, show the available name and phone number of Store A's Primary Customer Service, Secondary Customer Service, and General Manager respectively. If name or phone number is blank, return "N/A"
• If no Store is selected, return Blank 

	Name	Phone
Primary Customer Service	Emily	115
Secondary Customer Service	N/A	N/A
General Manager	Matthew	115-8

Is there a way to create such Measures to put in Card visuals? Please can anyone advise? Thank you so so much!!!!!

Update on answer:

The answer is the combination between this calculated column 

Phone Number = CALCULATE(FIRSTNONBLANK(Contact[Phone], Contact[Phone]), ALLEXCEPT(Contact, Contact[Store], Contact[Name]))

and this measure:

Secondary Phone = 
VAR temp = CALCULATE(MAX(Contact[Phone Number]), FILTER(Contact, Contact[Contact Type] = "Secondary Customer Service" && Contact[Store] = SELECTEDVALUE('General Info'[Column1])))
RETURN 
IF(ISBLANK(temp), "N/A", temp)

[v-yuta-msft · Accepted solution]

@trdoan ,

Create 6 measures using DAX as below:

Primary Name = 
VAR temp = CALCULATE(MAX(Contact[Name]), FILTER(Contact, Contact[Contact Type] = "Primary Customer Service" && Contact[Store] = SELECTEDVALUE('General Info'[Column1])))
RETURN 
IF(ISBLANK(temp), "N/A", temp)

Primary Phone = 
VAR temp = CALCULATE(MAX(Contact[Phone]), FILTER(Contact, Contact[Contact Type] = "Primary Customer Service" && Contact[Store] = SELECTEDVALUE('General Info'[Column1])))
RETURN 
IF(ISBLANK(temp), "N/A", temp)

Secondary Name = 
VAR temp = CALCULATE(MAX(Contact[Name]), FILTER(Contact, Contact[Contact Type] = "Secondary Customer Service" && Contact[Store] = SELECTEDVALUE('General Info'[Column1])))
RETURN 
IF(ISBLANK(temp), "N/A", temp)

Secondary Phone = 
VAR temp = CALCULATE(MAX(Contact[Phone]), FILTER(Contact, Contact[Contact Type] = "Secondary Customer Service" && Contact[Store] = SELECTEDVALUE('General Info'[Column1])))
RETURN 
IF(ISBLANK(temp), "N/A", temp)

General Manager Name = 
VAR temp = CALCULATE(MAX(Contact[Name]), FILTER(Contact, Contact[Contact Type] = "General Manager" && Contact[Store] = SELECTEDVALUE('General Info'[Column1])))
RETURN 
IF(ISBLANK(temp), "N/A", temp)

General Manager Phone = 
VAR temp = CALCULATE(MAX(Contact[Phone]), FILTER(Contact, Contact[Contact Type] = "General Manager" && Contact[Store] = SELECTEDVALUE('General Info'[Column1])))
RETURN 
IF(ISBLANK(temp), "N/A", temp)

 

You may refer to the appendix.

Community Support Team _ Jimmy Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[trdoan]

Hi @v-yuta-msft , thanks for your help and everything worked perfectly! 

However, may I ask another question. I noticed in my real data there's chance where a person might hold different titles and his/her information might be left blank in any other positions but the first one. Is there a way to fill in the same kind of information provided in the first postion?

Store	Contact Type	Name	Phone
B	Primary Customer Service	Olly	547-5
B	Secondary Customer Service	Olly

I have removed the phone number in the Secondary Customer Service in my Sample Data to imitate the scenario. Is there a way to get those measures you've written for me to return automatically the same phone number for all positions that Olly (or anyone) holds if they're left blank?

Thank you so so much!

[v-yuta-msft]

@trdoan ,

Just create a new calculate column like below and use the new calculate column in measures above:

Phone Number = CALCULATE(FIRSTNONBLANK(Contact[Phone], Contact[Phone]), ALLEXCEPT(Contact, Contact[Store], Contact[Name]))

 

Community Support Team _ Jimmy Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[trdoan]

Hi @v-yuta-msft , thanks again for your help! However, it seems to work in your file but not mine.

Here is the link to my pbi file. Please can you check what's wrong with it that the calculated column didn't give me the right result like in the pic you posted. My calculated column and yours are completely identical.

Thanks so muchhhh!

[v-yuta-msft]

@trdoan ,

Use measures:

Phone Number = CALCULATE(LASTNONBLANK(Contact[Phone], TRUE()), ALLEXCEPT(Contact, Contact[Store], Contact[Name]))

or

Phone Number = CALCULATE(MAX(Contact[Phone]), ALLEXCEPT(Contact, Contact[Store], Contact[Name]))

 instead.

In addtion, similar case about the reason for why FIRSTNONBLANK() can work for your reference:

https://community.powerbi.com/t5/Desktop/How-does-FIRSTNONBLANK-and-ALLEXCEPT-together-with-CALCULAT...

Community Support Team _ Jimmy Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Community Support Team _ Jimmy Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[HotChilli]

Your 'Each x represents a Card Visual.' table didn't show up.

Looking at the stated requirements, can't you use a multi-row card to display the contact details?  As long as you have the relationship set up correctly, the slicer selects the store and the card displays the details.

[trdoan]

Hi @HotChilli  there is no table that is "Each x represents a Card visual" from my data. I merely tried to show what my expected result is supposed to be. 

I have hundred of contact types and names in my real data. A Card visual seems to be of a better choice for me than a multi-row card because multi-row card seems to me a clutter of information and I want to display only 1 Store's contact details at a time

But thanks for your suggestion.

[HotChilli]

You're confusing me.

The multi-row card would display the contact details for only one store at a time, once the store has been selected in a separate slicer.

It's not a clutter, it works very well, almost perfectly for your requirement i think.