Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
10 years ago

Cannot sign into Power BI Desktop

  Hi,   I cannot sign into Power BI Desktop. I have no problems signing into the Power BI account in browser programs. Just cannot get into the desktop version.   Here is the error message. Sor...
Need Help
Sclara's avatar
Sclara
New Member
9 years ago

Hi everyone,

 

I have the same problem, but I don't know how to fix it. I can acess power bi in other desktops and in the web, it seems the problem is my laptop, but i don't know how to solve it. Can yo help me?

 

Thanks,

 

Susana

  • jcapezzuto's avatar
    jcapezzuto
    Icon for Resolver I rankResolver I
    9 years ago

    Same problem here, the sign-in just hangs.

    • mslaats's avatar
      mslaats
      New Member
      9 years ago

      Solution:

      Go to https://powerbi.microsoft.com and log in, after you successfully log in on that page you can also log in on the Power BI Desktop.

    • mslaats's avatar
      mslaats
      New Member
      9 years ago

      Solution:

       

      Navigate to powerbi.com and sign in, after you logged in successfully log in on the Desktop Power BI.

      • jerlangsen's avatar
        jerlangsen
        New Member
        9 years ago

        This didn't work for me. Does anyone have any other suggestions?

  • MBurlace's avatar
    MBurlace
    Regular Visitor
    4 years ago

    Since Internet Explorer is no longer supported I found that I could not log into Power BI Desktop. I changed my default browser to Google Chrome and then changed the settings in Power BI to use my default browser to authenticate.

     

    Go to File -> Options and Settings -> Security and tick the Use my default browser to authenticate box.