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mdanner's avatar
mdanner
New Member
6 years ago
Solved

Cannot refresh report data using on-prem data gateway

We have a Power BI report that's been receiving data updates via a personal gateway connecting via ODBC to a Filemaker Server. We installed an on-prem data gateway on the Filemaker Server host, then...
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v-diye-msft's avatar
v-diye-msft
Community Support
6 years ago

Hi mdanner 

 

1. Please kindly make sure you're using the latest gateway version and log in by your owner account.

2. please check on your gateway settings to confirm you have enabled 'Allow user's cloud data sources to refresh through this gateway cluster' option, it should be enabled if you are work with mixed on-premise and online data source reports

3. https://community.powerbi.com/t5/Service/Gateway-error-Refresh-failed-due-to-gateway-configuration-issues/m-p/740511 

 

  • mdanner's avatar
    mdanner
    New Member
    6 years ago

    Thank you. Item 2 solved the problem. Thank you v-diye-msft !