Forum Discussion

Thimios's avatar
Thimios
Helper III
7 years ago
Solved

Cannot refresh dataset

Hi everyone. Since yesterday I cannot refresh my dataset both in desktop and in service. Connection is to SharePoint and I get a message saying I don't have access although I have admin rights and n...
Need Help
  • Thimios's avatar
    Thimios
    7 years ago

    Thank you Yuliana but tried that already.

    What I found that works, is logging out from open browser and closing that browser. Then everything works prefect in BI. Tested that 3-4 times and it really solves the issue... 

    I suppose that there might be a conflict somewhere in authentication. I always use the same user, so there is no chance in making a mistake here.

v-yulgu-msft's avatar
v-yulgu-msft
Microsoft Employee
7 years ago

Hi Thimios ,

 

Make sure you are able to log into SharePoint site with current account. Then, in Power BI desktop, clear the cached credential, establish connection to data source and try again.

Best regards,

Yuliana Gu

  • Thimios's avatar
    Thimios
    Helper III
    7 years ago

    Thank you Yuliana but tried that already.

    What I found that works, is logging out from open browser and closing that browser. Then everything works prefect in BI. Tested that 3-4 times and it really solves the issue... 

    I suppose that there might be a conflict somewhere in authentication. I always use the same user, so there is no chance in making a mistake here.