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ErikJansen's avatar
ErikJansen
New Member
2 years ago

Cannot read parquet files

Hi, I have installed the latest PowerBI desktop version on Windows 11 running on ARM M3 chip. When trying to load a parquet file the following error is reported (see beneath). Any suggestions/fix...
Need Help
Anonymous's avatar
Anonymous
Not applicable
2 years ago

Hi ErikJansen ,

 

Check that the desktop version matches the computer's operating system. If this still does not solve the problem, consider reinstalling the system.

 

Hope it helps!

 

Best regards,
Community Support Team_ Scott Chang

 

If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

ErikJansen's avatar
ErikJansen
New Member
2 years ago

Hi v-tianyich-msft,

Not really sure what you mean by checking that the desktop version matches the computer's operating system.

PowerBI version 2.127.1327.0 is installed.

I am running on this system:

Device name ERIKJANSENB500
Processor Apple Silicon   3.20 GHz  (4 processors)
Installed RAM 8.00 GB
Device ID 8BA5C8C7-1BE7-44D9-9BAB-2D100E2C9A50
Product ID 00331-20021-65514-AA832
System type 64-bit operating system, ARM-based processor
Pen and touch Pen support

 

Edition Windows 11 Pro
Version 23H2
Installed on ‎1/‎8/‎2024
OS build 22631.3374
Experience Windows Feature Experience Pack 1000.22688.1000.0

 

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    Hi ErikJansen ,

     

    Did you download the 64-bit desktop version because your computer's operating system is 64-bit. According to the error message it is a DLL file error, which is a system error.

     

    Best regards,
    Community Support Team_ Scott Chang

    • ErikJansen's avatar
      ErikJansen
      New Member
      2 years ago

      Downloaded the latest version from Microsoft: PBIDesktopSetup-2023-10_x64.exe.

      Reminder: I am running Windows11 on an ARM processor. Does PowerBI (and all of it's component) run on Windows 11 ARM?