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Daviejoe's avatar
Daviejoe
Memorable Member
4 years ago
Solved

Cannot open Power BI Desktop

I recently installed the November update and then by the afternoon I started to get the below error whenever I tried to open any PBIX file.  I rolled back to the October version and I get the same th...
Need Help
  • Anonymous's avatar
    Anonymous
    4 years ago

    Hi Daviejoe ,

     

    Do you have a 64-bit or 32-bit installation of Power BI Desktop?
    Did you install your Desktop from the Window App Store or from https://www.microsoft.com/en-us/download/details.aspx?id=45331 ?
    We recommend that you try uninstalling and reinstalling.

    Also, please check to see if your firewall is blocking this activity.

     

    If I have not understood your needs correctly, please do not hesitate to inform me.


    Hope it helps,


    Community Support Team _ Caitlyn

    If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

Anonymous's avatar
Anonymous
Not applicable
4 years ago

Hi Daviejoe ,

 

Do you have a 64-bit or 32-bit installation of Power BI Desktop?
Did you install your Desktop from the Window App Store or from https://www.microsoft.com/en-us/download/details.aspx?id=45331 ?
We recommend that you try uninstalling and reinstalling.

Also, please check to see if your firewall is blocking this activity.

 

If I have not understood your needs correctly, please do not hesitate to inform me.


Hope it helps,


Community Support Team _ Caitlyn

If this post helps then please consider Accept it as the solution to help the other members find it more quickly.

Daviejoe's avatar
Daviejoe
Memorable Member
4 years ago

I have the 64 bit and I downloaded it from the link you included.  

 

Very strange.