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Patrick0322's avatar
Patrick0322
New Member
5 years ago

Cannot launch Power BI desktop

I am un able to launch the Power BI desktop with my laptop using Window 10 Pro

 

Please find below details:

 

Feedback Type:
Frown (Error)

Timestamp:
2020-10-22T05:32:58.9254465Z

Local Time:
2020-10-22T13:32:58.9254465+08:00

Session ID:
2d14a120-d2d0-423b-9ff4-3cd81bfdf931

Release:
October 2020

Product Version:
2.86.727.0 (20.10) (x64)

Stack Trace:
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess.AcquireServerDynamicPortInfo()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess.EnsureServiceIsReady()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess.Start()
at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesService.<StartProcess>d__22.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Microsoft.PowerBI.Client.Windows.Utilities.TaskExtensions.WaitAndUnpackException(Task task)
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesService.CreateEmptyDatabase()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesService.<StartProcess>d__22.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAwaitableAsyncExceptions>d__1.MoveNext()

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.86.727.0","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess","Error":"Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcessUnexpectedExitException","MethodDef":"AcquireServerDynamicPortInfo","ErrorOffset":"90"}

OS Version:
Microsoft Windows NT 10.0.18362.0 (x64 en-GB)

CLR Version:
4.7 or later [Release Number = 528040]

Peak Virtual Memory:
37.8 GB

Private Memory:
211 MB

Peak Working Set:
336 MB

IE Version:
11.1139.18362.0

User ID:
71e35fa3-ccb5-4a57-afaf-b7a385101204

Workbook Package Info:
None

Telemetry Enabled:
True

DPI Scale:
100%

Supported Services:
Power BI

 

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