Forum Discussion
Cannot Install Power BI app as email address does not work
When I try and install the Power BI app on my desktop it asks me to sign in with my email address. I get an error saying the email address does not exist.
The email address works for Office365
hi, Dale_DBS
You could try to Download directly (a package you download and install on your computer) in here:
https://www.microsoft.com/en-us/download/details.aspx?id=58494
https://docs.microsoft.com/en-us/power-bi/desktop-get-the-desktop
Best Regards,
Lin
3 Replies
Hi Dale_DBS ,
I trust you are doing well.
Is this pop up coming up when the microsoft store is opened ?
Is this a work email?
If both is yes then you will need to sign as a work or school account. You can select this in the store by the account sign icon and select work and school.
Kind Regards
Bash
hi, Dale_DBS
You could try to Download directly (a package you download and install on your computer) in here:
https://www.microsoft.com/en-us/download/details.aspx?id=58494
https://docs.microsoft.com/en-us/power-bi/desktop-get-the-desktop
Best Regards,
Lin
I didn't realise you could just close the pop-up window and it installs anyway! Which is effectively what you are saying here to do.
Thanks
