Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Can't use Get Data

Several users in China could not use Get Data after Desktop was updated, it closed itself after clicking Get Data, but could use Recent Sources and blank query. We are using MS Store version, tried t...
Need Help
Anonymous's avatar
Anonymous
Not applicable
6 years ago

Thank you Rena, we have the same version. I managed to install the .exe and it worked. I do believe the Store one is not stable...

 

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Hi Anonymous ,

Whether the function of "GET Data" still not working for store version?

 

Best Regards

Rena

 

  • Anonymous's avatar
    Anonymous
    Not applicable
    6 years ago

    Thank you yingyinr, I managed to install .exe and it solved my issue. My colleague downgraded to previous version, still not working...he is fighting with IT to install .exe now.

     

    • Anonymous's avatar
      Anonymous
      Not applicable
      6 years ago

      Hi Anonymous ,

      Recently Power BI Desktop has released a new version(2.79.5768.721), could yo please if the latest version still has this problem? If so, maybe you can open a support ticket.

      Best Regards

      Rena

       

      • Anonymous's avatar
        Anonymous
        Not applicable
        6 years ago

        Thank you Rena, yes, it is still happening in March release. I won't open another support case as I will be asked to install .exe, I am currently using .exe and it won't help sovle the issue we can't use the version from MS Store. Thank you anyway.