Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Can't use Get Data

Several users in China could not use Get Data after Desktop was updated, it closed itself after clicking Get Data, but could use Recent Sources and blank query. We are using MS Store version, tried t...
Need Help
Anonymous's avatar
Anonymous
Not applicable
6 years ago

Hi Anonymous ,

My colleague and I tested  "get data" with Microsoft store version and it works well. The version which we use is 2.78.5740.1101. Could you please provide the current version of Power BI Desktop which the users in China are using? 

In additional, they can download the installation package from this link as workaround and install it. 

Best Regards

Rena

 

  • Anonymous's avatar
    Anonymous
    Not applicable
    6 years ago

    Thank you Rena, we have the same version. I managed to install the .exe and it worked. I do believe the Store one is not stable...

     

    • Anonymous's avatar
      Anonymous
      Not applicable
      6 years ago

      Hi Anonymous ,

      Whether the function of "GET Data" still not working for store version?

       

      Best Regards

      Rena

       

      • Anonymous's avatar
        Anonymous
        Not applicable
        6 years ago

        Thank you yingyinr, I managed to install .exe and it solved my issue. My colleague downgraded to previous version, still not working...he is fighting with IT to install .exe now.