Forum Discussion
josephws
Advocate II
3 years agoCan't sign into desktop on RDP w/ May-June updates
With the May-June updates, I am unable to sign in to the service via desktop. When I try to sign in (top right, or bottom left on File menu), all I get is the prompt to enter email address and when I...
petmal6
3 years agoRegular Visitor
We are having the exact same problem. The only thing that has worked so far was to uninstall the may/June version and reinstall April.
When I was finally able to login on the April version I updated to the May again just to see what would happen. When the installation was complete and I started the app I was actually still logged in. BUT when I chose to sign out just to sign in again the problem was back again...
So now I'm back running April again...
- josephws3 years ago
Advocate II
We opened a ticket w/ MS and they are saying the fix will be in the August update