Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Can't move or resize visualizations

I am unable to move or resize visualizations. The mouse pointer changes to the "move" pointer, but when i drag it around, or try to resize, nothing happens. 

 

I have tried locking, and unlocking visualizations, on a different computer, without logging in to the app, on a 32bit and 64bit version, and i have uninstalled, and reinstalled the software. 

 

I can get it to work as it should if i restart my machine without it being attached to the docking, but as soon as i attach the docking station, im unable to resize and move visualizations. If i then unplug the docking, it no longer works until i restart the machine outside of the docking again. This is not an issue for my collegues who run the same Windows version (win7), the same docking station, and the same Power BI version (2.74.5619.862 64-bit (october 2019)). 

 

Is there anything else i should try? Any suggestions are welcome!

 

 

Edit: Restarting the machine without the docking no longer seems to fix the issue, so i can no longer resize or move items at all. 

4 Replies

  • v-yuta-msft's avatar
    v-yuta-msft
    Community Support

    Anonymous ,

     

    Please update the power bi desktop to the latest version and check if this issue persists.

     

    Regards,

    Jimmy Tao

    • Anonymous's avatar
      Anonymous
      Not applicable

      I have already tested with the newest version, both 32 and 64 bit.

      • v-yuta-msft's avatar
        v-yuta-msft
        Community Support

        Anonymous ,

         

        It's weird, I still can't reproduce your issue, the visual can be moved and resized on my side. If this issue persists and is very urgent, I would suggest you create a support ticket here.

         

        Regards,

        Jimmy Tao