Forum Discussion
Solved
Can't install custom visuals
I'm using Power BI Desktop Version: 2.53.4954.481 64-BIT (december 2017) I can't install custom visuals. Neither by "Import from store" nor by "Import from file". Both throws an error message If ...
- I ended up fixing it myself. I tried double clicking the custom visual file and choosing Power BI Desktop as the program to open the file. When I did that I got an error message saying something like "Could not load file or assembly System.IO.Compression". By doing a google search for that error I found a page suggesting to uninstall .Net Framework 4.6.1 and installing 4.6.2 instead. I tried it and the problem was gone.
v-qiuyu-msft
Community Support
Community SupportHi tlemth,
The issue seems related to the specific machine. Please check if the machine meet these minimum requirements:
https://docs.microsoft.com/en-us/power-bi/desktop-get-the-desktop#minimum-requirements
Best Regards,
Qiuyun Yu