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JP-Siloam
Frequent Visitor

Can't get Desktop Update

Everytime I open Power BI desktop I get this windows notification

JPSiloam_0-1677792401185.png

If I click on it it takes me to the general Power BI download page, which then sends me to the Microsoft store, which then gives me no download option, just a open button for the version I have.  I've tried searching here for help, but I'm finding broken links and conflicting advice.

 

I really don't even care about the update, I just want to make the notification go away.

 

Thanks!

7 REPLIES 7
SaraCastro
New Member

Hello! I'm having the exactly same issue. How did you overcome this issue? Thank you in advance!!

Haven't been able to. I am our IT admin and I've had other IT folks double check me, so I feel confident it's not a workplace configuration issue - or at least, not one that is well known or apparent.  But nothing I do allows me to upgrade to the new Power BI versions.  I have to wait until Power BI forces an update.

StefanoGrimaldi
Resident Rockstar
Resident Rockstar

you using a device from your work? can be a work configuration. 





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It is a work device, but I'm able to install things.  Also, I'm not getting error messages, just automatic redirects.

share your error that might give a hint of why isnt letting you update. cant think of any other issue tham a work configuration from your company denying the app the permit to update. 





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No error.  It just doesn't install the update, goes through the update process, everything looks like it worked but nothing actually changes in the software.  Today I completely uninstalled Power BI, went to https://www.microsoft.com/en-us/download/details.aspx?id=58494 downloaded the file and reinstalled.  It installed the February update, not March.  And it's really nice to get up to February features, but I don't get why the update wouldn't do the same thing.  And when will the download files update to March?

strange indead, this doesnt look like a problem in power bi directly more possible a pc configuration of some kind preventing the update correctly. 





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