Forum Discussion

Sureshot's avatar
Sureshot
Icon for Helper I rankHelper I
6 years ago

Can't export to Power BI Desktop format

https://community.powerbi.com/t5/Issues/Can-t-export-to-Power-BI-Desktop-format/idc-p/823414#M49748 

PLEASE MICROSOFT HELP

 

ALL REPORTS THIS MORNING:

Can't export to Power BI Desktop format
We couldn't export to .pbix format.
Please try again later or contact support. If you contact support, please provide these details.
Activity ID: 6585fcf4-0a12-4653-814e-ec8db1bb74f8
Request ID: b436d4ea-5aad-a641-951f-06dbe5b776f4
Correlation ID: 40afdd55-785f-a98a-a531-be00a69cb4c8
Status code: 0
Time: Mon Oct 21 2019 09:46:03 GMT+0100 (British Summer Time)
Service version: 13.0.11109.192
Client version: 1910.2.021
Cluster URI: https://wabi-us-east2-redirect.analysis.windows.net/

 

The only Browser saying it is downloading is Edge but then it says it's a corrupt file when trying to open.

What is wrong here?

This is across all our reports.

10-21-2019 2-35-14 PM.png

 

 

2 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Searching older posts on this issue there is most likely an issue on the back end. Currently there are no outages or issues on the Power BI Side, however, that doesn't mean that there is not an issue preventing you from exporting your .pbix files. 

    https://powerbi.microsoft.com/en-us/support/

     

    I'd either try again later or open a support ticket. In my experience they are pretty good at getting back to you in a timly manner. 

     

    I'd also ask, don't you have the original .pbix file that was used to publish the one your trying to download? 

    • v-yuta-msft's avatar
      v-yuta-msft
      Icon for Community Support rankCommunity Support

      Sureshot ,

       

      I couldn't reproduce this issue. The pbix download from power bi service can be opened in power bi desktop. I'm not sure if this issue is related with the power bi service tenant region. I would suggest you create a support ticket here.

       

      Regards,

      Jimmy Tao