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a100
Frequent Visitor

Can't display visual on random days for users viewing published report

Sometimes report viewers get the following error: Can't display visual

a100_0-1686733698529.png

 

I have tried refreshing the visuals, resharing, sharing the underlying data set, clearing the chache, multiple web browsers, replublishing new versions. Some days it works and some days the above is displayed but only for one or two users: everyone else can view the data as normal. 

 

Error Details:

Activity ID: 70bdcf58-4cb3-4855-b48c-c598e4fffe19
Request ID: 4f097267-e23b-454c-ba40-c7eb8db379c6
Correlation ID: acbce270-69de-894c-bea1-d73da39fc26a
Time: Wed Jun 14 2023 08:27:32 GMT+0100 (British Summer Time)
Service version: 13.0.20866.74
Client version: 2306.1.14294-train
Cluster URI: https://wabi-west-us-redirect.analysis.windows.net/

 

1 ACCEPTED SOLUTION
lbendlin
Super User
Super User

Yes, visuals breaking like this usually means missing access to the underlying columns.

View solution in original post

5 REPLIES 5
lbendlin
Super User
Super User

Yes, visuals breaking like this usually means missing access to the underlying columns.

a100
Frequent Visitor

By OLS, do you mean that every user needs to have access to the source data tables? And if they do not, this could be causing some uses to see the visual display issues?

lbendlin
Super User
Super User

And you yourself cannot reproduce it? Any OLS in play?

lbendlin
Super User
Super User

Is it the same for them in incognito mode?

a100
Frequent Visitor

Hello, yes it is the same

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