Can't display visual on random days for users viewing published report

[Anonymous]

Sometimes report viewers get the following error: Can't display visual

I have tried refreshing the visuals, resharing, sharing the underlying data set, clearing the chache, multiple web browsers, replublishing new versions. Some days it works and some days the above is displayed but only for one or two users: everyone else can view the data as normal. 

Error Details:

Activity ID: 70bdcf58-4cb3-4855-b48c-c598e4fffe19
Request ID: 4f097267-e23b-454c-ba40-c7eb8db379c6
Correlation ID: acbce270-69de-894c-bea1-d73da39fc26a
Time: Wed Jun 14 2023 08:27:32 GMT+0100 (British Summer Time)
Service version: 13.0.20866.74
Client version: 2306.1.14294-train
Cluster URI: https://wabi-west-us-redirect.analysis.windows.net/

[lbendlin · Accepted solution]

Yes, visuals breaking like this usually means missing access to the underlying columns.

[Anonymous]

By OLS, do you mean that every user needs to have access to the source data tables? And if they do not, this could be causing some uses to see the visual display issues?

[lbendlin]

And you yourself cannot reproduce it? Any OLS in play?

[lbendlin]

Is it the same for them in incognito mode?

[Anonymous]

Hello, yes it is the same