Forum Discussion

pedrojimenez314's avatar
pedrojimenez314
New Member
9 years ago

Can’t display this visual. The R process ended unexpectedly.

I`ve developed some visuals using R libraries like ggplot2.

 

First time I opened the visuals I always obtain an error which says "Can’t display this visual. The R process ended unexpectedly. Please try again". 

 

When I refresh the graphic, I always obtain the right answer with the right graphic. 

 

The question is that I have always clicked twice to get the right graphic, because first time always gives me the error.

 

Please. Can anyone help me?. I have verified that all the R libraries are correctly installed.

 

Thanks you.

 

 

Need Help

9 Replies

  • smadati's avatar
    smadati
    Microsoft Employee
    7 years ago

    I get simlar error when trying to create a visual using python in power bi. 

    • Anonymous's avatar
      Anonymous
      Not applicable
      7 years ago

      I too have similar issues when I make python visuals

  • v-huizhn-msft's avatar
    v-huizhn-msft
    Microsoft Employee
    9 years ago

    Hi pedrojimenez314,

    Actually, I can not reproduce your scenario. You create R visual follow this article, right? If it is, what's mean of "First time I opened the visuals"? You opened the .pbix file and you get the error? How did you refresh it? And Do you try create other visual and still have the issue?

    Best Regards,
    Angelia

    • pedrojimenez314's avatar
      pedrojimenez314
      New Member
      9 years ago

      Yes, I generate the R graphics as it is said.

       

      The situation is this.

       

      1.- The first I open the R graphic I always obtain the error that says in my previous note.

      2.- When I refresh the graphic I always obtain the right results.

       

      It is a very strange situation.

       

      The first message I obtain is: 

      "Failed to retrieve error code string from System ->317

      Make sure R is properly installed on your machine."

       

      But R is installed OK in my machine.

       

      If I refresh, and I get the right chart, and when I try to generate a new graphic with other filter the new message says:

       

      "Can’t display this visual. The R process ended unexpectedly. Please try again."

       

      I can not find any situation like this in all the community. Please Can anyone help me?

       

      Thanks.

      • v-huizhn-msft's avatar
        v-huizhn-msft
        Microsoft Employee
        9 years ago

        Hi pedrojimenez314,

        At first, when you create a empty R visual as the screenshot shown, you get the error message: "Failed to retrieve error code string from System ->317? 



        After install R in your local machine, please confirm to configure it well in Power BI desktop followed by the steps here. 

        Or you create R visual before, now you just open the .pbix file, it returns the error message? Becasue you said you get the right chart after refresh, you need to type the R script to create a R chart, could you please share a screenshot here? I can not reproduce your scenario.

        Best Regards,
        Angelia

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago

     

     

    Hi,

     

    I have the same problem at the moment.

    Is there any solution to this problem?

    I am using R version 3.4.2 (not sure if this is the problem).

    I got this error before any packages where installed.

    I have unistalled R and power BI and then reinstalled the error remains the same.

    I have also tried other plot still the same.

     

    Please help.

     

    Stephan