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PoPQ
Frequent Visitor

Can't connect to SharePoint data source using newly updated Microsoft password

I have a .PBIX file connected to several data source files saved in a SharePoint document library. I recently changed my Microsoft password and when Power BI Desktop prompted me to update my credentials, authentication failed. I ususually connect via the Organizational account option, but when I click to sign-in, the dialog opens and closes immediately before I can choose an account. Manually entering my Windows credentials doesn't work either. I followed all the advice and deleted the saved data connections but still no luck. Any idea how I can authenticate? For what it's worth, I was able to re-authenticate to other Microsoft account-based data sources, like SQL Server, after my password changed.

 

PoPQ_0-1663268148322.png

 

2 REPLIES 2
PoPQ
Frequent Visitor

Very helpful. Thank you. I ended up upgrading to the latest release and that solved the problem.

v-yangliu-msft
Community Support
Community Support

Hi  @PoPQ ,

You can try this:

File -> Options and settings -> Options -> Global -> Security -> Authentication Browser -> Use my default web browser.

vyangliumsft_0-1663292985452.png

This is the related document, you can view this content:

Solved: We couldn't authenticate with the credentials prov... - Microsoft Power BI Community

Solved: We're unable to connect. please delete your creden... - Microsoft Power BI Community

 

Best Regards,

Liu Yang

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