Skip to main content
Showing results for 
Search instead for 
Did you mean: 

Find everything you need to get certified on Fabric—skills challenges, live sessions, exam prep, role guidance, and more. Get started

Frequent Visitor

Can't connect to SharePoint data source using newly updated Microsoft password

I have a .PBIX file connected to several data source files saved in a SharePoint document library. I recently changed my Microsoft password and when Power BI Desktop prompted me to update my credentials, authentication failed. I ususually connect via the Organizational account option, but when I click to sign-in, the dialog opens and closes immediately before I can choose an account. Manually entering my Windows credentials doesn't work either. I followed all the advice and deleted the saved data connections but still no luck. Any idea how I can authenticate? For what it's worth, I was able to re-authenticate to other Microsoft account-based data sources, like SQL Server, after my password changed.




Frequent Visitor

Very helpful. Thank you. I ended up upgrading to the latest release and that solved the problem.

Community Support
Community Support

Hi  @PoPQ ,

You can try this:

File -> Options and settings -> Options -> Global -> Security -> Authentication Browser -> Use my default web browser.


This is the related document, you can view this content:

Solved: We couldn't authenticate with the credentials prov... - Microsoft Power BI Community

Solved: We're unable to connect. please delete your creden... - Microsoft Power BI Community


Best Regards,

Liu Yang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helpful resources

July 2024 Power BI Update

Power BI Monthly Update - July 2024

Check out the July 2024 Power BI update to learn about new features.

July Newsletter

Fabric Community Update - July 2024

Find out what's new and trending in the Fabric Community.

Top Solution Authors