Can't add Data fields to Tooltips on Map

[sgroth001]

I have a map of stores.  I would like to use Tooltips to show store attributes: store name, city, store manager, etc.  However, whenever I drag a data field into the Tooltips box it won't stick -- disappears.  All my Tooltip shows is the GPS (which I could live without) and the field I'm using for the Legend.

All of the store attributes are in the same 'Stores' table as the GPS coordinates (single field) that define the points on the map.

Any suggestions appreciated.  Thanks!

[lbendlin]

Which map visual?

 and the field I'm using for the Legend

drop the legend and try again

[sgroth001]

I'm using the standard map visual (not 'Filled Map').  Dropping the legend does not correct the problem.   

Any other ideas?

[lbendlin]

Would you be able to provide some sample data and indicate the expected outcome?

[sgroth001]

Interesting question.  And I appreciate your follow up.

My map only uses data from my 'Stores' table, and when I extract that table and pull just that table into a new .pbix file, the tooltips work correctly.  I've got several tables (and proprietary information) in my model, so I'm hesitant to try to build a sample data set.

However, maybe you can find some clues from the Model View of my dataset.

[lbendlin]

since it works with the single table you can keep adding tables to the new pbix to see when/where it breaks.

[sgroth001]

... until I published it.  Son of a biscuit.  Tooltips are broken again.

So it has something to do with publishing the report.

[lbendlin]

You can raise an issue at https://issues.powerbi.com . If you have a Pro license you can consider raising a Pro ticket at https://powerbi.microsoft.com/en-us/support/pro/

[sgroth001]

I'm Premium Per User.  Thanks

[sgroth001]

Good news and bad news.  The good news is that I rebuilt the entire data model, and tooltips work now.

The bad news... we may never know why they weren't working in the first place.

Thanks for your help.

[zazaalaza]

I am facing the same issue right now, extremely frustrating, I can't seem to solve it, the only thing I can think of is to rebuild the whole model.

[sgroth001 · Accepted solution]

I found a solution.  In my model implicit measures were disabled because I was using incremental refresh.  I created explicit measures to use in the tooltips.

e.g. Tooltip Store = first (store),

Tooltip SalesPerson = first (salesperson), etc.

[lbendlin]

implicit measures were disabled because I was using incremental refresh

no, that's not the reason.  Likely because you set it in the options ("discourage implicit measures") or because you use calculation groups.

[IP_Kornel]

This is crazy but it helped... I used a dummy measure = FIRSTNONBLANK(column, TRUE())

[sgroth001]

Debugging 101.  Thanks.  I'll give it a shot.