Can't Save the file

[AbhishekSahu9]

Hi, I have an issue here... My system got restarted, and then the Power BI file I opened showed that it was corrupt and couldn't open. Somehow it is open, and everything is working fine in the dashboard, but I am not able to save it when i going to the save as option and clicking in the save location it it not responding. i using power Bi Desktop

[burakkaragoz]

Hi @AbhishekSahu9 ,

This issue usually happens due to one of the following reasons — here’s a quick checklist to help you troubleshoot:

1. Check your license
   Make sure your Power BI Pro license is active. Sometimes expired or missing licenses can block saving.

2. Sensitivity labels
   If your organization uses sensitivity labels (like Confidential, Restricted), try changing the label to something less restrictive. A few users have reported that switching to “Restricted” allowed them to save the file.

3. Live connection limitations
   If your report is using a live connection to a dataset in Power BI Service, you might not be able to save it as a regular .pbix file. Try using File > Save As and see if that works.

4. Permissions
   If you're working in a shared or premium workspace, make sure you have the right permissions to save or edit the file.

5. Try signing out and back in
   It sounds simple, but a few users mentioned that signing out of Power BI Desktop and signing back in helped resolve the issue temporarily.

Let me know which setup you're using (import vs live connection, workspace type, etc.) and I can help dig deeper.

If my response resolved your query, kindly mark it as the Accepted Solution to assist others. Additionally, I would be grateful for a 'Kudos' if you found my response helpful.
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[v-tejrama]

Hi @AbhishekSahu9,

Thank you @MattiaFratello for your inputs to the query.
Additional points which you can refer to: 

After you export your file as a .pbit template and open it again, you’ll need to refresh the data because templates don’t save the actual data just the structure and layout.
If you're having this problem with other files too, it’s a good idea to check if your Power BI Desktop is up to date. Some older versions had issues saving files, and updates often fix those kinds of bugs.

If the response has addressed your query, please accept it as a solution and give a 'Kudos' so other members can easily find it.
Thank You!

[v-tejrama]

Hi @AbhishekSahu9,

I wanted to check in your situation regarding the issue. Have you resolved it? If you have, please consider marking the reply as Accepted solution and give Kudos that helped you. It would be greatly appreciated by others in the community who may have the same question.

Thank you, 
Tejaswi 

[v-tejrama]

Hi @AbhishekSahu9 

Since we haven't heard back from you yet, I'd like to confirm if you've successfully resolved this issue or if you need further help?
If you've already resolved the issue, you can mark the helpful reply as a "solution" so others know that the question has been answered and help other people in the community. Thank you again for your cooperation!
If you still have any questions or need more support, please feel free to let us know. We are more than happy to continue to help you.

Thank you,

Tejaswi.

[v-sgandrathi]

Hi @AbhishekSahu9,

We haven’t heard from you on the last response and was just checking back to see if your query was answered.
Otherwise, will respond back with the more details and we will try to help .

If our response has addressed your query, please accept it as a solution and give a ‘Kudos’ so other members can easily find it. Please let us know if there’s anything else we can do to help.

Thank you.

[MattiaFratello · Accepted solution]

Hi @AbhishekSahu9,

Since the dashboard is still open and functional, you can try this first:

• Save as a Copy: Instead of using the "Save" or "Save As" options directly, try exporting your report by going to File → Export → Power BI Template (.pbit). This might bypass the corruption issue and let you save most of your work.

• Copy to a New File: Create a new Power BI file and copy the visualizations, data model, and measures manually if the template export doesn't work. This is a bit tedious but can save your work if nothing else does.