Can not publish to web service

[IanCockcroft]

Hi guys, I have created a report, but when  i publish it to the PBI service, nothing happens.

I am asked for my loging credentials and that goes through (or seems to) with no errors. But I dont get a success or failure message.

when I refresh the web service, the report  is not there.

Any idea  whats happening?

thanks guys

Ian

[IanCockcroft]

also, on the desktop, after logging in, it says I still need to sign in.

Is this maybe related?

Version: 2.55.5010.641 32-bit (February 2018)

[quentin_vigne]

@IanCockcroft

I'm sure it's related. 

What's the end of your email adress ? (after the @ ) 

- Quentin

[IanCockcroft]

Hi Quentin,

its my work dmain, @rmb.co.za

I am trying to get anwsers from our network guys. maybe there is a firwall issue.

[quentin_vigne]

Hi @IanCockcroft

It was to be sure, because sometimes peoples try to connect with @gmail.com and don't know why it doesn't work.

Maybe yes, but maybe your should try to be connected on PowerBI desktop too ? 

- Quentin

[IanCockcroft]

Hi, solved.

for some reason,  our network proxy was blocking it. not to aufe with network chargon,practises.

switched to our wi-fi. got to connect.

once connected, as long as PBI isnt shutdown, I can plug the network cable in and get back on the LAN as usual.

Thanks for your help

Ian

[quentin_vigne]

Hi @IanCockcroft

Can you check that both the login you are connected on Desktop and on App.powerbi.com are the same ? 

Can you also check that when you upload to web version you are doing it on the right workspace ? (If you have plenty of them)

- Quentin

[IanCockcroft]

Hi Quentin,

no, I only have the one and the log in is the same.