Forum Discussion
Can not add a new visual object from App Source
Hi all,
I am not able to add a new visual object from App Source, the "Add" button is disabled and i get the pop up "Just a moment, logging you in...", but I am already logged in. I have the error for every visual object I try to add.
Have you ever got this kind of error?
Thank you in advance for your support.
3 Replies
Hi Artur1994 .
Check if you are logged in into Power BI Desktop.
If yes then try to restart your Power BI Desktop and see if it works.
Thanks,
Sanket
If this post helps, then mark it as 'Accept as Solution' and give it a thumbs up.Hi Anonymous ,
yes, I am logged in and I have already restarted Power BI Desktop.
Thank you.
v-yanjiang-msftCommunity Support
Hi Artur1994 ,
Please try those workarounds.
1 Sign out and resign in with your work or school account
2 Try the latest version of Power BI Desktop: https://www.microsoft.com/en-us/download/details.aspx?id=58494
3 Try to untick Power BI infrastructure update option in File> Options and Settings > Options > Preview features
4 Try to get the visual from Microsoft AppSource Website(https://appsource.microsoft.com/en-US/home ) and then import it to your report
5 Temporarily use an older version that won’t have such issue: Previous monthly updates to Power BI Desktop and the Power BI service - Power BI | Microsoft Docs
Best Regards,
Community Support Team _ kalyjIf this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
