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Magellan2022's avatar
Magellan2022
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4 years ago
Solved

Can Only Install December 2021 PBI Desktop Version from MS Store or MS Download Site

Hello,

 

When I download the Power BI Desktop .EXE or install it from the Microsoft Store, the version from December 2021(2.100.1401.0 64-bit) is installed everytime. I'm unable to download the latest version available currently (2.102.622.0). I've uninstalled all existing Power BI Desktop installs and tried re-downloading either the .EXE or installing from the MS Store and I keep getting the same results where the December 2021 is installed each time. I don't understand why this would happen. Anyone experience this before?

 

  • Anonymous

    The February 2022 version is now available based on the Microsoft blog announcement and the feature summary of the latest release. The announcement came yesterday(2/17/22). Before the announcement, it was very misleading to navigate to the Microsoft download site(see screenshot down in below responses) or the MS Store that shows one version number displayed but when you actually install it, the version is from December 2021 when you open it and click the "About" button. I've been working with an out-sourced support team for Microsoft about another issue where they mentioned that the bug fix is in the February version that's only available in the MS Store(Again, why does the Microsoft .EXE download site display one version number but the version that's actually installed is different?). I've been going back-and-forth with them and uninstalling and reinstalling for the past couple weeks but only the December 2021 version is being installed each time. They even had me manually delete folders/files that were related to the Power BI Desktop installs that weren't cleaned up from after the uninstalls and still no luck. On their end, they were able to download the February version from the MS Store(at the time they said the latest version is only available in the MS Store) but I wasn't able to until yesterday when the February version was "officially" released. Seems like some have access to the latest versions of Power BI Desktop before they're "officially" released to the public. 

7 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi Magellan2022 ,

    Have submited this issue internal to confirm(ICM: 289626619), would update here as soon as possible if there is any update about it.

     

    Best Regards

    Community Support Team _ Polly

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • Anonymous

    The February 2022 version is now available based on the Microsoft blog announcement and the feature summary of the latest release. The announcement came yesterday(2/17/22). Before the announcement, it was very misleading to navigate to the Microsoft download site(see screenshot down in below responses) or the MS Store that shows one version number displayed but when you actually install it, the version is from December 2021 when you open it and click the "About" button. I've been working with an out-sourced support team for Microsoft about another issue where they mentioned that the bug fix is in the February version that's only available in the MS Store(Again, why does the Microsoft .EXE download site display one version number but the version that's actually installed is different?). I've been going back-and-forth with them and uninstalling and reinstalling for the past couple weeks but only the December 2021 version is being installed each time. They even had me manually delete folders/files that were related to the Power BI Desktop installs that weren't cleaned up from after the uninstalls and still no luck. On their end, they were able to download the February version from the MS Store(at the time they said the latest version is only available in the MS Store) but I wasn't able to until yesterday when the February version was "officially" released. Seems like some have access to the latest versions of Power BI Desktop before they're "officially" released to the public. 

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi Magellan2022 ,

    There is now the newest version of desktop, please download and install it again to see if this error still occurs.

    I have downloaded it successfully.

    the Download link: Power BI Desktop 

     

    Best Regards

    Community Support Team _ Polly

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • Magellan2022's avatar
      Magellan2022
      Icon for Helper I rankHelper I

      Anonymous ,

       

      The bug that I referenced is a separate issue from this original posting. The bug still persists in the latest Feb 2022 release but I've been told the March release will contain the bug fix.