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the_glaze_tail
New Member

Can I unpivot this column in Power BI?

I'm new to Power BI an I'm working with the November Zendesk Content Package for Power BI.  It includes a 'Ticket_Metrics' table with automatically calculated columns.

 

I've specifically isolated one of those columns below, selected the 11th row, and you can see two numbers next to calendar and business, respectively.

 

  • Is this "Record "field containing two values some kind of Power Pivot output?
  • How do I pull these two seperate numbers out and put them intot their own column?

I've tried to "Unpivot Columns" but it doesn't seperate the numerical values.

 

zendesk_reply_time.png

1 ACCEPTED SOLUTION
Vvelarde
Community Champion
Community Champion

@the_glaze_tail

 

Try to clicking to Expand Columns, icon on the right of reply_time_in_minutes column




Lima - Peru

View solution in original post

2 REPLIES 2
Vvelarde
Community Champion
Community Champion

@the_glaze_tail

 

Try to clicking to Expand Columns, icon on the right of reply_time_in_minutes column




Lima - Peru

Of course it was right in front of me! Thank you! 🙂

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