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Anonymous's avatar
Anonymous
Not applicable
7 years ago
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Calculating customer satisfaction scores

Hi   This is my first post but i have been using Power BI for a few months now. I'm struggling with getting a percentage score from DAX and need some help. I have two customer satisfaction surveys,...
  • dedelman_clng's avatar
    7 years ago

    You should unpivot your data such that you table looks more like

     

    Emp  SurveyID  QuestID  Score

    1        1             1             1

    1        1             2             2

     

    etc

     

    This structure will make it much easier to get individual scores.

     

    Hope this helps

    David