Calculating case age

hi Anonymous - you can achieve this by using a calculated column as seen in the below screenshot

Essentially I am checking if CloseDateTime is Blank and when it is I am building TODAY's date from Year, Month & Day (without time) and subtracting the CreateDateTime  (again using Year, Month, Day) and formatting the difference as a number. 

Case Age =

IF (

'ZZZ - CaseAge'[CloseDateTime] = BLANK (),

FORMAT (

DATE ( YEAR ( TODAY () ), MONTH ( TODAY () ), DAY ( TODAY () ) )

- DATE ( YEAR ( 'ZZZ - CaseAge'[CreatDateTime] ), MONTH ( 'ZZZ - CaseAge'[CreatDateTime] ), DAY ( 'ZZZ - CaseAge'[CreatDateTime] ) ),

"0"

)

)

 

Please mark the post as a solution and provide a 👍 if my comment helped with solving your issue. Thanks!

Hi Anonymous 

you can try it very easy with Power Query like this (don't bother with date and time format in figur below, it's localized):

// Table
let
    Source = Table.FromRows(Json.Document(Binary.Decompress(Binary.FromText("fcm7DcAgDAXAVZBrJPsZ7Ah3GQCJHrH/GvkVaaK0d3OSsTZWUUkWBVE8jU6ZnKEPA1G3gKS908qTKus78DOvyXSnNIb/rn3vOgA=", BinaryEncoding.Base64), Compression.Deflate)), let _t = ((type nullable text) meta [Serialized.Text = true]) in type table [CreatDateTime = _t, CloseDateTime = _t]),
    #"Changed Type with Locale" = Table.TransformColumnTypes(Source, {{"CreatDateTime", type datetime}}, "en-US"),
    #"Changed Type with Locale1" = Table.TransformColumnTypes(#"Changed Type with Locale", {{"CloseDateTime", type datetime}}, "en-US"),
    #"Added Custom" = Table.AddColumn(#"Changed Type with Locale1", "Case Age", each if [CloseDateTime] = null then DateTime.LocalNow() - [CreatDateTime] else null),
    #"Changed Type" = Table.TransformColumnTypes(#"Added Custom",{{"Case Age", type number}}),
    #"Rounded Off" = Table.TransformColumns(#"Changed Type",{{"Case Age", each Number.Round(_, 0), type number}})
in
    #"Rounded Off"

With kind regards from the town where the legend of the 'Pied Piper of Hamelin' is at home
FrankAT (Proud to be a Datanaut)

Hi Anonymous 

with a measure you can achieve the expected result like this:

Measure =
VAR _CurrentCreatDateTime = CONVERT ( MAX ( 'Table'[CreatDateTime] ), DOUBLE )
VAR _CurrentCloseDateTime = MAX ( 'Table'[CloseDateTime] )
RETURN
    IF (
        _CurrentCloseDateTime = BLANK (),
        INT (
            CALCULATE (
                CONVERT ( NOW (), DOUBLE ) - _CurrentCreatDateTime,
                'Table'[CloseDateTime] = BLANK ()
            )
        ),
        BLANK ()
    )

With kind regards from the town where the legend of the 'Pied Piper of Hamelin' is at home
FrankAT (Proud to be a Datanaut)