Forum Discussion
Anonymous
7 years agoNot applicable
Calculate difference between two date/time for business days\hours only
Hi, I've tried several posts regarding this issue, but I can't get them to work properly for me. I need to determine the time (In minutes) to response by ticket (and eventually, in a different colu...
sturlaws
Resident Rockstar
7 years agohi Anonymous,
I have had a look at the sample values you have provided, and I am probably a bit slow here, but I can't get the numbers to add up.
For ID=1 and ID=2, should they not both be 11 minutes?
And how do you get only 82 minutes for ID=5? From 15:38 to 18:00 there's 142 minutes and another 60 minutes from 06:00 to 07:00 the following the day, so a total of 202 minutes for ID=5, according to the information you have provided
cheers,