Forum Discussion
Resolver ICalculate average price based on certain condition
Hi Nun,
If you have a Pro license you can open a Pro ticket at https://admin.powerplatform.microsoft.com/newsupportticket/powerbi
Otherwise you can raise an issue at https://community.fabric.microsoft.com/t5/Issues/idb-p/Issues .
Pro ticket response time varies depending on your company's support contract. First level support is a Microsoft partner who will contact you according to your stated preferences (phone/email) and will arrange for the initial triage call.
Thank you.
Hi Nun ,
Could you please confirm if the issue has been resolved after raising a support case using pro license? If a solution has been found, it would be greatly appreciated if you could share your insights with the community. This would be helpful for other members who may encounter similar issues.
If we don’t hear back, we’ll go ahead and close this thread. Should you need further assistance in the future, we encourage you to reach out via the Microsoft Fabric Community Forum and create a new thread. We’ll be happy to help.
Thank you for your understanding and participation.
NunHello,
I opened a support request, I did not reply because the problem is being analysed to propose a solution. I will keep you updated- Nun
Hello, they didn't support me. They cannot give any supports to build a dax query. They suggested to contact a partner.
Hi Nun ,
Thank you for the update, and I’m sorry to hear the support team couldn’t assist with the DAX query. As noted, support team does not provide help with building custom DAX expressions. In such cases, we recommend connecting with a certified BI specialized partner who can provide hands-on assistance. You can do this by visiting the Power BI Partners | Microsoft Power Platform, scrolling to the “BI specialized partners” section, and clicking “Learn more” to view and contact available partners. Please refer to the screenshot below for your reference:
Hope this helps. Please reach out for further assistance.
Thank you.