Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Shape the future of the Fabric Community! Your insights matter. That’s why we created a quick survey to learn about your experience finding answers to technical questions. Take survey.

Reply
EHISAdmin
Regular Visitor

Cache Will Not Clear - Desktop

I am unable to clear the cache in my Desktop without manually deleting the cache file (if I can find it) or completely deleting all Power BI installation and app files and reinstalling the Desktop app. 

I use several reports that are very large (>50 million rows over >40 tables) connected to a SQL server. (model sample below) I use aggragation where I can but the users require granular data at the row level. When a report refresh encounters a load error, I usually find that the issue is an overloaded cache and clearing it fixes the issue. However, I am now frequently getting the "Something went wrong" error when attempting to clear the cache. (see attached) The only solution to fix this I have found is to wipe the Desktop app and all related app files, then reinstall the app. 

Help?!?!? 😧

Error viewError view

Model SnapshotModel Snapshot

1 ACCEPTED SOLUTION
amitchandak
Super User
Super User

@EHISAdmin , You should be able find cache here

 

C:\Users\<User name>\Microsoft\Power BI Desktop Store App\TempSaves

 

Also, close all power bi instances and try again. Increase memory management cache to 8 to 10 GB

Join us as experts from around the world come together to shape the future of data and AI!
At the Microsoft Analytics Community Conference, global leaders and influential voices are stepping up to share their knowledge and help you master the latest in Microsoft Fabric, Copilot, and Purview.
️ November 12th-14th, 2024
 Online Event
Register Here

View solution in original post

1 REPLY 1
amitchandak
Super User
Super User

@EHISAdmin , You should be able find cache here

 

C:\Users\<User name>\Microsoft\Power BI Desktop Store App\TempSaves

 

Also, close all power bi instances and try again. Increase memory management cache to 8 to 10 GB

Join us as experts from around the world come together to shape the future of data and AI!
At the Microsoft Analytics Community Conference, global leaders and influential voices are stepping up to share their knowledge and help you master the latest in Microsoft Fabric, Copilot, and Purview.
️ November 12th-14th, 2024
 Online Event
Register Here

Helpful resources

Announcements
November Carousel

Fabric Community Update - November 2024

Find out what's new and trending in the Fabric Community.

Dec Fabric Community Survey

We want your feedback!

Your insights matter. That’s why we created a quick survey to learn about your experience finding answers to technical questions.