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EHISAdmin
Regular Visitor

Cache Will Not Clear - Desktop

I am unable to clear the cache in my Desktop without manually deleting the cache file (if I can find it) or completely deleting all Power BI installation and app files and reinstalling the Desktop app. 

I use several reports that are very large (>50 million rows over >40 tables) connected to a SQL server. (model sample below) I use aggragation where I can but the users require granular data at the row level. When a report refresh encounters a load error, I usually find that the issue is an overloaded cache and clearing it fixes the issue. However, I am now frequently getting the "Something went wrong" error when attempting to clear the cache. (see attached) The only solution to fix this I have found is to wipe the Desktop app and all related app files, then reinstall the app. 

Help?!?!? 😧

Error viewError view

Model SnapshotModel Snapshot

1 ACCEPTED SOLUTION
amitchandak
Super User
Super User

@EHISAdmin , You should be able find cache here

 

C:\Users\<User name>\Microsoft\Power BI Desktop Store App\TempSaves

 

Also, close all power bi instances and try again. Increase memory management cache to 8 to 10 GB

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1 REPLY 1
amitchandak
Super User
Super User

@EHISAdmin , You should be able find cache here

 

C:\Users\<User name>\Microsoft\Power BI Desktop Store App\TempSaves

 

Also, close all power bi instances and try again. Increase memory management cache to 8 to 10 GB

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